酒店付给他少量的赔偿金，这实属奇怪，而其他投诉者从未得到回应。
It is odd that the hotel paid him some modicum of compensation, whereas other complaints were never answered.
如果你不对反馈信息加以利用，来提升你的酒店声誉，那不管你多么擅长回复投诉消息也没用。
If you’re not using feedback to improve, it doesn’t matter how good you are at responding to complaints.
接受客人投诉，并在权限范围内能够迅速的正确的做出决定以确保客人满意度，同时保证酒店的财产和收入。
Receptive to guest complaint, analyze within the limitation set, make correct and quick decision to ensure total guest satisfaction whilst also protecting the hotel property and revenue.
分析出投诉给酒店造成的影响，并根据自己的见解与所学知识向酒店提出了一些解决办法。
Analysis of the impact of complaint to the hotel, and according to your own ideas and knowledge learnt to hotel puts forward some solutions.
与酒店客户保持联系，确保迅速有效且态度礼貌的解决客户的所有的问题包括投诉和反馈。
Maintain continuous contact with all hotel guests to ensure that any problems, complaints and feedback are dealt with promptly, efficiently and courteously.
投诉主要集中在一些景区景点服务质量低、酒店服务不到位、旅行社未按合同提供服务以及交通不正点、补救措施不及时等问题。
Complaints focus on a number of scenic spots with low quality of services, poor hotel services, bad travel agencies'service as well as incorrect traffic service, slow service recovery.
酒店、票务、餐饮预订、多国语言翻译服务、统一投诉处理、无线网络接入、专业导购服务、物流服务……
Hotels, ticketing, dining reservations, multi-language translation services, unified handling of complaints, wireless network access, professional shopping guide services, logistics services …
尽管如此，酒店总会因为客人对服务的不满而遭到投诉。
However, there are always some hotel guests to complain about what they are not satisfied with.
针对研究结论，本文提出了酒店顾客投诉处理的相关倡议，以及本研究的局限性和未来研究方向。
In allusion to the research result, this article proposed the related Suggestions to the response to customers 'complaints, as well as the limitation and further development of the article.
因此，能否有效处理顾客投诉，是酒店能否留住顾客、提高顾客满意度的重要因素。
Therefore, whether we could response to the customers'complaints effectively, is the key factor of retrieving the customer and enhancing their satisfaction.
睡钉床的印度圣人恐怕都会投诉王子酒店的床。
An Indian Holyman use to a bed of nails would have complained.
第二天，TMI公司的后勤主管给这家酒店的总经理写了一封充满气愤字眼的投诉信，描述了所发生的事情，并且说再也不会到这家酒店来举办研究会了。
Next day, the TMI Corporation's rear service main steward hotel has managed a gasification phrase message dropping, described the matter which lives, and not the proficient hotel studied again.
一个西班牙受害者向当地旅游局，旅行社和他度假期间住的酒店提出投诉。 酒店付给他少量的赔偿金，这实属奇怪，而其他投诉者从未得到回应。
One Spanish victim filed complaints to the local tourism administration bureau, the travel agency and the hotel he had stayed at during the journey.
一个西班牙受害者向当地旅游局，旅行社和他度假期间住的酒店提出投诉。 酒店付给他少量的赔偿金，这实属奇怪，而其他投诉者从未得到回应。
One Spanish victim filed complaints to the local tourism administration bureau, the travel agency and the hotel he had stayed at during the journey.
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