客服人员：这里是ABC电话公司，请问您需要什么服务？
Customer Service Representative: ABC Wireless. How may I help you?
回想下在一个实体商店中店员和顾客之间典型的交互情景：顾客走进商店开始四处张望，这个时候，店员会问：“请问您需要什么？”
Consider the typical interaction between a sales agent and shopper in a bricks-and-mortar store. The shopper enters the store and starts looking around.
当然，沃克女士。请问您的账号？这些文件需要什么时候送到？
Of course, Ms. Walker. Could I have your account number, please? And, when do these documents need to arrive?
当然，沃克女士。请问您的账号？这些文件需要什么时候送到？
Of course, Ms. Walker. Could I have your account number, please? And, when do these documents need to arrive?
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