国内外关于电子服务质量理论的研究已经有了一系列的研究成果，但主要针对零售网站和商业网站。
At Home and abroad, the theory research of electronic service quality has had a series of research results, but mainly for retail and commercial websites.
但是，在现实生活中，由于我们对弱自然垄断这一新理论认识的滞后，导致弱自然垄断业务出现了效率低下、服务质量差等一系列弊端。
However, in real life, the backward realization of the new theory, weak natural monopoly leads to lots of problems, such as inefficiency and the poor service quality etc.
本文从理论和实践两个方面论述了建立数字参考服务质量评估指标体系中涉及的若干主要问题。
This paper introduces some problems involved in the establishment of quality evaluation index system of DRS from the sides of theory and practice.
从而为服务企业的服务质量的改进和企业形象提升提供理论依据与实践模型。
Then they provide theoretical basis and practice models for improving service quality of Enterprise Services and enhancing corporate image.
本文以灰色模糊理论为基础，建立数学模型，结合SERVQUAL评价指标，得出一种新的服务质量评价方法。
This article based on the grey fuzzy theory, builds mathematic model, combines SERVAUAL evaluation index and educes a new method to evaluate the service quality.
随着医疗市场的竞争，医疗服务质量的含义发生了新的变化，新的医疗服务质量管理理论、方法也被不断引进。
With the competition of medical market, the meaning of medical service quality has changed greatly, new theories and methods of medical service quality management have been introduced constantly.
介绍了服务质量管理的理论基础，阐述了提高图书馆服务质量的具体措施。
This paper introduces the theoretical foundation of service quality management, and expounds some concrete measures for improving the service quality of library.
论文给出了识别问题的方法，并给出解决问题的思路，论文的研究对于指导我国供电企业提高供电服务质量具有重要的理论与实践作用。
The paper told us how to identify problems and how to solve the problems. The study is important for China's power supply enterprise to improve power supply service both in theory and practice.
本文理论和实验结果是合理而有效的可以应用到在线文献检索的排序中，改善文献检索的服务质量。
The consequence and the theory of this paper is reasonable and effective, it can be used into the online retrieval arrangement and promote the quality of the document retrieval.
本文的研究为进一步评价医院服务质量、更好的提高医院服务质量提供了科学依据和理论参考。
This study hospital for further evaluation of service quality, better service quality to improve the hospital provides a scientific basis and theoretical reference.
本文首先对饭店服务、饭店服务质量、饭店全面服务质量管理等基本概念和理论进行了必要的阐述。
This article has firstly expanded the basic conception and theory of hotel service, hotel service quality and total service quality management theory.
然而对医院服务质量管理的理论方法研究却相对滞后，而在这其中，医院服务质量评估与量化一直是研究的一个难题。
However, for hospital service quality management to the study is relatively slow, and in this one, the hospital service quality assessment and quantitative research has been a problem.
警察执法服务质量管理是一个十分重要的理论问题。
The independent status of police power in the basic theory of police law should be established.
本文首先论述国内外物流服务质量研究的现状，对第三方物流服务质量概念及相关理论进行探讨。
This paper first discusses the present studies on logistics service quality in home and abroad, and reviews the concepts and relevant theory of logistics service quality.
本文首先论述国内外物流服务质量研究的现状，对第三方物流服务质量概念及相关理论进行探讨。
This paper first discusses the present studies on logistics service quality in home and abroad, and reviews the concepts and relevant theory of logistics service quality.
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