随着服务经济时代的来临,服务业开始扮演越来越重要的角色,服务管理理论研究也迅速走向前沿;
Nowadays service industry is playing a more and more important role, so much concern is given to the management of services.
运用界面管理理论来解释酒店服务体系中的交互行为。
This paper interprets the interactive behaviors according to the theory of interface management.
然而这众多的质量管理理论都是立足于制造型企业并为制造型企业服务。
But most of quality management theories are based on the manufacturing and serve for manufacturing enterprise.
随着医疗市场的竞争,医疗服务质量的含义发生了新的变化,新的医疗服务质量管理理论、方法也被不断引进。
With the competition of medical market, the meaning of medical service quality has changed greatly, new theories and methods of medical service quality management have been introduced constantly.
客户资产管理理论是顺应服务经济的新管理理论,它突出了客户资产作为核心资产的关键地位。
The theory of customer equity management is a new economic theory applying for service-oriented economy, which highlights the essential role of customer equity as core equity.
本文以流程管理、服务管理和最佳实践管理三种管理理论为基础,提出一种更能适应当代企业需要的面向服务的IT基础设施管理模式。
This paper induce IT infrastructure operation model face the service, bases on three management method, process management, service management and best practice management.
本文以流程管理、服务管理和最佳实践管理三种管理理论为基础,提出一种更能适应当代企业需要的面向服务的IT基础设施管理模式。
This paper induce IT infrastructure operation model face the service, bases on three management method, process management, service management and best practice management.
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