目的妇科肿瘤病区实施人性化护理，提高病人满意度。
Objective To practice humanistic nursing care in gynecology tumor ward and improve patients satisfaction with nursing care.
结果：确保病人安全，满足病人需要，提高病人满意度。
Results: the safe of patients was guaranteed, needs of patients were satisfied, and the satisfaction of the patients was improved.
结论观察组能明显减轻因营养液输入所致的上肢疼痛，提高病人满意度。
ConclusionIntervention group can significantly reduce the nutrient solution due to the input caused by upper limb pain, and improved patient satisfaction.
结论在职业病病人中实施人性化护理可提高病人满意度，减少护理纠纷。
Conclusion The application of humane nursing in patients with work-related disease can raise patients' satisfactory rate and reduce disputes.
目的改善门诊就诊秩序，使门诊护理工作更安全、快捷、有效，提高病人满意度。
Objective To improve the order of seeing doctors as so to make nursing work safer, quicker and more effective and to raise patients satisfactory rate.
目的通过提供良好的投诉接待服务，提高门诊医疗服务质量，进而提高病人满意度。
Objective Through good reception service for patient complaints to improve the quality of medical service in outpatient department, and thereby to increase patients satisfaction.
目的“亲情岛”提供“一站式”亲情服务，提高门诊综合服务质量，提高病人满意度。
Objective to provide "one-station" friendly service through "friendly island", and to improve the quality of nursing service and patients' satisfaction.
结论护理规范服务有益于提高护理质量，调动广大护理人员的积极性，提高病人满意度。
Conclusion Standardizing nursing service was helpful to improve the quality of nursing, mobilize nurses' working enthusiasm and improve the patients' satisfaction.
结论临床路径应用于非体外循环冠脉搭桥术病人术后监护期间，可有效降低术后住院时间和住院费用，提高病人满意度。
Conclusions the application of CP for patients in early ICU stage after OPCAB could effectively reduce the hospital days and medical cost, and improve the patients' satisfaction.
结果：提高了护理质量，病人满意度达99.8%。
Result: Improved nursing quality, patient's satisfaction rate reached to 99.8%.
结果护理缺陷明显降低，临床护理质量和病人满意度提高，护理人员工作积极性、团结协作性增强。
Results nursing mistakes reduced obviously, the quality of clinical nursing and the satisfaction of the patients advanced, the nurses showed enthusiasm and a good cooperation.
结果提高了病人满意度，取得了较好的社会效益和经济效益。
Result This practice improved patients satisfaction and achieved excellent social and economic benefit.
目的：提高实习护生上岗后的理论、实际操作能力和病人满意度及健康教育实施率。
Objective: To improve the probation nurse's theory level, practice ability, patient satisfaction degree to them and health education implementation rate after going on duty.
结论：实施护士长每天质量查房是提高护理质量和病人满意度的关键环节。
Conclusion: the daily head nurse quality ward round is key to improve the quality of nursing and patient satisfactory.
目的：通过实施护士长持续质量查房，提高护理质量和病人满意度。
Objective: to improve quality of nursing and patient satisfactory through making head nurse quality ward rounds.
结果通过3年的实施，普外科护理差错发生率及护理投诉明显下降，病人满意度由93%提高到99%。
Results: Through three years of implementation, general surgery and nursing care and the incidence of errors decreased significantly complaints, patient satisfaction from 93% to 99%.
结论温馨服务在医院管理中具有深远意义，提高了工作质量和病人满意度。
Conclusion Warm and fragrant service is very important in hospital management, which can improve working quality and patients' satisfactory rate.
目的探讨增强护理群体服务意识在提高护理质量和病人满意度方面的作用。
Objective Toexplore the effect of enhancing service awareness in nurse group on the quality of nursing and patients' satisfaction.
结果通过对急诊护士的专科培训，急诊护士的急救技能和业务水平得到明显提高，抢救成功率明显上升，病人满意度提高。
Results After training, first-aid skills and professional level of emergency nurses significantly improved and the success rate of first-aid and patients' degree of satisfaction increased.
结果留观人次下降，转出人次增多，转出率降低，加床减少，病人满意度提高。
Result the number of observing patients decreased, the transfer rate decreased, and the addition beds also decreased, with improvement of patients satisfaction.
结果：提高了护理队伍的整体素质及病人满意度、护理管理与技术水平。
Result: nursing staffs comprehensive quality, patients satisfaction, nursing administration and technical ability are improved.
目的：优化现有急诊入院流程、改善流程服务，建立一条优质、高效、快捷的急诊入院流程，提高急诊病人满意度。
Objective: to build an excellent, effective and convenient process of being hospitalized for emergency call so as to raise the satisfactory degree of emergency cases through improving the process.
改善病人的理解能力和用药依从性降低了医疗成本，并且提高了病人满意度。
Improving patient understanding and medication adherence results in reduced healthcare costs and increased patient satisfaction.
结果病人满意度，基础护理、特别护理和一级护理合格率，护理四种表格合格率，急救物品完好率均较前提高。
Results The satisfying degree of the patients gets better. The qualified rate of basic nursing, special nursing and four kinds of nursing forms gets better than before.
结果病人满意度，基础护理、特别护理和一级护理合格率，护理四种表格合格率，急救物品完好率均较前提高。
Results The satisfying degree of the patients gets better. The qualified rate of basic nursing, special nursing and four kinds of nursing forms gets better than before.
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