但是有一家航空公司赚取的利润最多，也因胡乱处置行李收到更多投诉。
But one airline stands above all the others for collecting the most from its customers to transport luggage and in complaints that those bags have been mishandled.
易捷航空是使用Twitter的最新近一批旅游企业之一，利用其处理投诉个案、获取客户反馈，总体上树立一家友善的、有爱心的航空公司的形象。
EasyJet is one of the latest travel companies to appear on Twitter, using the site to deal with complaints, get feedback from customers and generally present itself as a friendly caring airline.
美国美达航空公司今年对每个乘客收取7.60美元的托运费，但是每1000个旅客中就收到超过5个旅客的投诉。
This year Delta Air Lines has taken around $7.60 a passenger and received over five complaints from every 1, 000 passengers.
中国国家旅游局报道五一期间收到了53起投诉，其中24项是关于航空公司的服务，但是这所有的投诉都是少数的。
The China National Tourism Administration said it received 53 complaints from tourists on May 1, 24 of them about airline services, but all of them were "minor."
中国国家旅游局报道五一期间收到了53起投诉，其中24项是关于航空公司的服务，但是这所有的投诉都是少数的。
The China National Tourism Administration said it received 53 complaints from tourists on May 1, 24 of them about airline services, but all of them were "minor."
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