通过沟通最佳的管理实践，确保满足客户的期望，确保设备在任何时候都能正常运作，确保积极主动的跟进客户。
Through communication of best management practice, to ensure the expectation of clients, the equipment functioning at all times, and proactively follow up with clients.
本论文首先，通过研究国内外客户知识管理的最佳实践，得出这类企业的共性和一般性的策略，作为下文针对性研究的参考。
At first, this thesis, by studying at best practices of home and abroad's CKM, comes to the common and general strategy, it could be looked as the basis of following specific research.
本论文首先，通过研究国内外客户知识管理的最佳实践，得出这类企业的共性和一般性的策略，作为下文针对性研究的参考。
At first, this thesis, by studying at best practices of home and abroad's CKM, comes to the common and general strategy, it could be looked as the basis of following specific research.
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