处理客人投诉，或报告管理人员。
Handles customer complaints if possible, or reports them to supervisor.
受理客人投诉，保证让客人满意。
妥善及时地处理好客人投诉。
Proper and timely deal with the customer requirements, inquiries and complaints.
可能的话，处理客人投诉或向上级主管报告。
Handles customer complaints if possible, or reports them to supervisors.
解决客人投诉与询问。
处理客人投诉，询问和要求。对重要问题汇报上级。
Attends to guests' complaints, enquiries and requests. Refers major problems to superior.
处理客人投诉，询问和要求。对重要问题汇报上级。
Attends to guests' complaints, inquiries and requests. Refers major problems to superior.
立刻关注所有客人投诉，采取正确的解决方式并跟进。
Attendsto all guest complaints immediately and initiates corrective actions and followups.
两两合作，表演一段在餐馆中解决客人投诉的英语会话。
Work in pairs, perform a dialog about dealing with complaints .
维持合适的销售、客人投诉、解决方案、人事及设备记录。
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate log books for reference.
确保客人信息的历史记录得到精确的维护，包括客人投诉和事故报告。
Ensures that guest Profile records are accurately maintained, including recording of all guest complaints and incidents.
处理客人投诉并在解决不了的情况下向经理反映但不能影响公司的形象。
To handle complaints from residents and to refer to management only if the problem cannot be solved without impact on the finances of the company or on the company's image.
采取适当的方法解决客人投诉。通过与客人交流，建立起友好、信任和满意的对客关系。
Take appropriate action to resolve guest complaints. Communicate with guests in a manner, which promotes goodwill, trust and satisfaction.
采取适当的方法解决客人投诉。通过与客人交流，建立起友好、信任和满意的对客关系。
Take appropriate action to resolve guest complaints. Communicate with guests in a manner which promotes goodwill, trust and satisfaction.
迅速解决客人投诉、问讯和要求等运营问题和请求。在客服方面实行全面、积极的解决方法。
Attend to major operational problems and needs promptly including customer complaints, enquiries and requests. Practice positive problem solving in all aspects of customer service.
接受客人投诉，并在权限范围内能够迅速的正确的做出决定以确保客人满意度，同时保证酒店的财产和收入。
Receptive to guest complaint, analyze within the limitation set, make correct and quick decision to ensure total guest satisfaction whilst also protecting the hotel property and revenue.
仔细聆听客人投诉，维持眼神交流，无论投诉内容如何，不得流露滑稽或好笑的表情。如有必要记录下任何细节。
Listen to the guest complaints carefully, maintain eye contact, do not make funny faces or giggle no matter what the complaint, take down any details if necessary.
处理客人和职员询问，以彬彬有礼而有效率的形式，报告投诉或问题如果没有立即的解决能被发现，当向上级汇报并跟踪结果。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback a prompt follow up.
处理所有客人关于食品、酒水和服务方面的投诉、要求和咨询。
To handle all guest complaints, requests and enquires on food, beverage and service.
专业有效礼貌的处理客人和员工询问；对于尚未有即时的解决办法的投诉，必须及时汇报。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
礼貌且高效地处理客人及员工的要求，遇到投诉或问题，如不能马上找到解决办法，要向上级汇报。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
向行政管家或助理行政管家报告客人的投诉或所有问题，并作详细记录。
Report to the EH or AEH the guests' complaints or the existing problems. Take down the detailed records.
以积极的态度处理客人的投诉及建议并把必要的信息反馈给餐饮部经理。
Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Food and Beverage Manager.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guestand internal customer complaints and inquiries in a courteous and efficientmanner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following, through to make sure problems are resolved satisfactorily.
与管理层一起，与客人和员工进行面谈并询问，调查侵害、妨害、投诉、偷窃、暴力行为等事故。
Talking with management, our guests, employees and ask them something to Investigates infringement, harmful, complain, stealing and aggro.
与管理层一起，与客人和员工进行面谈并询问，调查侵害、妨害、投诉、偷窃、暴力行为等事故。
Talking with management, our guests, employees and ask them something to Investigates infringement, harmful, complain, stealing and aggro.
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