如何赢得顾客忠诚以及顾客满意与顾客忠诚的关系问题已经成了服务企业国际化过程中新的研究课题。
How to win customer loyalty and the relationship between customer satisfaction and customer loyalty have been one of the new research tasks in service firms internationalization process.
今天的公司面临着更加激烈的竞争，如何赢得顾客战胜竞争者，答案在于满足顾客需要、使顾客满意。
Today's companies face more intense competition, how to win customer win over competitors, the answer is to satisfy the customer, make customer satisfaction.
围绕当前及将来的产品和服务，组织如何确定应赢得的顾客、顾客群和细分市场？
HOW do you determine which CUSTOMERS, CUSTOMER groups, and market SEGMENTS to pursue for current and future products and services?
围绕当前及将来的产品和服务，组织如何确定应赢得的顾客、顾客群和细分市场？
HOW do you determine which CUSTOMERS, CUSTOMER groups, and market SEGMENTS to pursue for current and future products and services?
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