Second, the author makes a questionnaire about customer satisfaction to the clients of Shanghai Mobile Cummunication, which refers to three aspects, saying service, quality and perception of value.
第二,从服务、质量和价值感知三方面入手设计问卷,对上海移动部分用户进行客户满意度问卷调查。
Second, the author makes a questionnaire about customer satisfaction to the clients of Shanghai Mobile Cummunication, which refers to three aspects, saying service, quality and perception of value.
第二,从服务、质量和价值感知三方面入手设计问卷,对上海移动部分用户进行客户满意度问卷调查。
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