第三章：顾客满意度测评体系。
服务质量等价于顾客满意度。
服务技术质量对顾客满意度有显著影响。
Hotel service technology quality has a significant influence on customer satisfaction.
对客户进行半年一次的顾客满意度调查。
Carry on half year a time customer satisfaction to investigate to the customer.
顾客满意度提升项目和活动的本地支持。
Develop and initiate a new project in support of vocational service.
这种对顾客满意度的注意也与贵工业有关。
This attention to customer satisfaction is relevant in your industry as well.
顾客的期望对顾客满意度并没有直接影响。
It is found that customers' expectations do not directly effect customer satisfaction.
第五部分是提高服务产业顾客满意度的对策措施。
The fifth part improves service industry's customer satisfaction countermeasure measure.
这个顾客满意度的经济计量模型是一个递归模型。
The economy measure model of this customer satisfactory degree is a recursive model.
顾客满意度对顾客忠诚度有部分中介作用的影响。
The customer satisfaction there is partly mediate influence to the customer loyalty.
顾客满意度是可以测量的，其结果是一个量化的值。
The customer satisfaction index can be measured, and its effect is a quantized value.
因此，有必要对民营快递服务顾客满意度进行研究。
So private delivery service customer satisfaction research is of great significance.
保住顾客的关键是创造更高的顾客价值和顾客满意度。
The key to customer retention is superior customer value and satisfaction.
服务容量是一个比较新的领域，其与顾客满意度有关。
The service capacity is a new field. It relates to customer satisfaction.
毫无疑问您的企业已承诺要力争顾客满意度这项指标第一。
Your organization has undoubtedly made a commitment to being number one in customer satisfaction.
顾客满意度成为市场营销学的基本概念已有几十年的历史。
Customer Satisfaction has found its fundamental place in Marketing for years.
提供卓越顾客服务以及良好的产品知识以确保顾客满意度；
Provide excellent customer service and develop product knowledge to ensure customer satisfaction;
全国性的顾客满意度指数测评工作已经获得各国普遍的关注。
The evaluation of national customer satisfaction index has been paid much attention by different countries.
更好的质量与更高的顾客满意度是我们质量控制体系的核心目标。
Higher quality and higher customer satisfaction are the focus of our quality management system.
按《顾客满意度管理程序》和《持续改进管理程序》来达到满意目标。
According to Customer Satisfaction Management Procedure and Continual Improvement Management Procedure, to achieve the goal.
按《顾客满意度管理程序》和《持续改进管理程序》来达到满意目标。
According to Customer Satisfaction Management Procedure and Continual Improvement Management Procedure, to achieve the goal.
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