Customer satisfaction is what people think of us-quality of service, value for money.
客户满意是人们认为我们怎么样——服务质量，是不是物有所值。
The level of employee service productivity and service quality influences customer perceptions of service value.
服务能力会提高雇员的服务质量对于服务水平。
The level of employee service productivity and service quality influences customer perceptions of service value.
服务能力会提高雇员的服务质量对于服务水平。
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