Second, what factors will affect customer's post-purchase behavior?
其次,是什么因素对快递消费者的购后行为产生影响;
Service Quality; Self-Concept; Attitude; Purchase Intention and Behavior; Satisfaction; Loyalty.
服务品质;自我概念;态度;购买意图与行为;满意度;忠诚度。
Service Quality; Self-Concept; Attitude; Purchase Intention and Behavior; Satisfaction; Loyalty.
服务品质;自我概念;态度;购买意图与行为;满意度;忠诚度。
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