Service quality depends on the difference between customers' expectations and perceptions of the service.

服务质量水平是由顾客对服务的期望和感知之间的差异决定的。

youdao

Service quality depends on the difference between customers' expectations and perceptions of the service.

服务质量水平是由顾客对服务的期望和感知之间的差异决定的。

youdao