Customer expectation is a desire for service behavior and service performance by customer.
在服务企业里，顾客期望是指顾客对企业服务行为和服务绩效的预期和希望。
To fail to satisfy the hope, desire, or expectation of.
希望，期望期望中的事，尤指成功或收获。
To fail to satisfy the hope, desire, or expectation of.
勿抱无绝望的希望，勿存无希望的绝望。
To fail to satisfy the hope, desire, or expectation of.
纪灵希望射不中，刘备希望能射中。
To fail to satisfy the hope, desire, or expectation of.
纪灵希望射不中，刘备希望能射中。
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