第二条：如果顾客错了，我们要向其解释为什么他们是错的，然后提供更好的方案。
Rule number two: When the customer is wrong, we owe it to them to explain why they're wrong, and then offer them a better solution.
第二条：如果顾客错了，请参照第一条。
Rule number two: When the customer is wrong, refer to rule number one.
第二个顾客：我也是茶——杯子要干净的！
论文的第二章是对顾客价值概念进行专门讨论的一章。
In the second chapter, the paper dedicates to the customer value concept.
第二章主要阐述顾客价值的概念及其内涵。
Chapter two explains the concept and intension of customer value.
寒潮到来的第二天，顾客们就把所有的湿度调节器抢购光了。
The customers snapped up all the humidifiers on the second day of the cold spell.
第二个顾客：我也是茶——杯子要干净的！
第二，他们认为他们在倾听顾客意见上已经做得够好的了。
Second, they believe that they already do a good job of listening to their customers.
第二个顾客：我也是茶——杯子要干净的！
第二个顾客：我也是茶——杯子要干净的！
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