供应商能说明哪些关键参数影响顾客感受吗？
Can the supplier show that those identified critical parameters affect the customer experience?
你会更加放松，你的顾客也能够感受到并因而信任你。
You'll feel more relaxed and your customers will see that and trust you.
要让每一个顾客都感受到欢迎的气氛，要让他们觉得每一个铜板都值得花费。
Try to make every customer feel welcome and feel the value of every coin the spend.
倾听的过程中，你不光能听到顾客说的话，还能感受到他们的语气。
When you listen, you can hear not just the words, but the tone.
倾听的过程中，你不光能听到顾客说的话，还能感受到他们的语气。
When you listen, you can hear not just the words, but the tone.
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