组织如何确定顾客满意、不满意和忠诚？
HOW do you determine CUSTOMER satisfaction, dissatisfaction, and loyalty?
在与顾客接触的时候，你就具有使顾客满意或者不满意的能力。
You have the ability to either satisfy or dissatisfy them when you contact them.
如何使顾客的不满意、重复惠顾及顾客推荐(适用时)的流失减至最小？
HOW do you minimize CUSTOMER dissatisfaction and, as appropriate, loss of repeat business and referrals?
顾客：那又怎么样？肉确实不新鲜。我很不满意。
Guest: So what? It's not fresh indeed and I'm not happy about it.
不满意的顾客责骂花商。
如果再多一些不满意的顾客，也许意味着教师可学到更多的东西吧。
But maybe a few more dissatisfied customers would mean a better learning experience.
如果再多一些不满意的顾客，也许意味着教师可学到更多的东西吧。
But maybe a few more dissatisfied customers would mean a better learning experience.
应用推荐