服务是行动，过程和表现。
就算最专业最老练的医生也可能会在和病人交流互动的过程中表现欠佳。
Even the most skilled doctors can have a poor bedside manner.
设计过程的可控性表现在模拟和设计的相互交换过程中。
In the design process, the controllability is the interchange process of simulation and design.
设计过程的可控性表现在模拟和设计的相互交换过程中。
In the design process, the controllability is the interchange process of simulation and design.
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