虚拟参考服务是图书馆参考咨询工作的发展趋势。
Virtual reference service is the development direction of academic library.
针对传统虚拟参考咨询系统中的不足，提出了提问向导模块。
This paper introduces enquiry guide to solve the lack of traditional reference services system.
SNS；虚拟参考咨询；图书馆；
实时虚拟参考咨询服务在图书馆服务中发挥着积极且重要的作用。
Virtual reference service is playing an active and important role in library services.
实时虚拟参考咨询服务在图书馆服务中发挥着积极且重要的作用。
Virtual reference service is playing an active and important role in library services.
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