He says the company must become more transparent and accountable, and reconnect with customers.

VOA: standard.2010.02.15

I actually want to change that around, if I might, and play with that, because that's a really useful image for us: "takes the mask off literature and reminds us how we come to be sympathetic or Richard Wright how we come to think something." Think back to Richard Wright, who wants words to disappear, to be completely transparent and to leave you just with your response.

实际上，我想要改变一点，可能的话，玩弄一下，因为那对我们是很有用的画面：,把文学的面具卸下,我们是如何同情,或思考事物的，回想一下，他希望文字消失，而变成透明的，只剩下你们的回应。

耶鲁公开课 - 1945年后的美国小说课程节选

"With reform, we will make our financial system more transparent by bringing the kinds of complex backroom deals that helped trigger this crisis into the light of day."

VOA: standard.2010.05.15

He said the United Nations would provide all the necessary administrative, technical and logistical support to the Afghans, as it did for the first round, and would work with the Electoral Complaints Commission and the Independent Election Commission to make the second round transparent and credible.

VOA: standard.2009.10.20