Then they deal with the households by having a local office and telling people what their balance is and calling them up if they're not paying and that sort of thing.

他们还会建立地方办公室,以便处理后续事宜,告知人们,他们的贷款余额,如果没有按时还款,就给他们打电话,以及类似的事情

耶鲁公开课 - 金融市场课程节选