A customer can go online and just submit an idea, say, "Dell should do the following."

客户可以上网，提交一个想法，例如说，戴尔应该这样做“

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选

If a firm is competing against a customer let's say for a non-prime loan perhaps that assumption is not quite so safe.

如果一家公司在和客户博弈,比如发放说次级贷款,可能假设不是那么完备

耶鲁公开课 - 博弈论课程节选

So for all of our customers who speak Spanish around the world, we now have a community forum where our customers can comment, our people inside the company can present ideas and new things that we're doing.

所以对于我们全世界,说西班牙语的客户来说，我们有了一个社区论坛,提供了评论的平台，公司内部人员也可以,交流新的想法。

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选

Well, what she found was that life insurance salespeople were going to families and trying to sell them on life insurance by explaining the concept and they would say something like I did.

这是因为她发现当时的保险推销员,总是来到客户家中,并且希望通过介绍各种概念来推销保险,他们会说一些类似我之前讲过的东西

耶鲁公开课 - 金融市场课程节选