The company has placed full-page ads in newspapers and is airing TV commercials in the U.S.,vowing to put quality and customers first.

VOA: standard.2010.02.15

It's like you want passion for technology but you need passion for customers, and you got to get kind of the Yin and Yang.

就像你想要对技术的热情,但是却需要对消费者的热情，这又有点像阴阳之间的抉择。

斯坦福公开课 - 微软CEO-Steve.Ballmer谈科技的未来课程节选

So in a sense the fact that there's a more critical screen, there's more of a careful thought process, the fact that customers are pickier with their money today, all of that really is a chance to make people better.

所以实际上，如果环境更为挑剔，人们的构思过程就会更为严谨细致，现在的消费者花每一分钱都精打细算，这其中产生的是让人们生活的更好的商机。

斯坦福公开课 - 微软CEO-Steve.Ballmer谈科技的未来课程节选

"Things happen,mistakes happen. If they're doing a recall, they're open about it with their customers, so I think it's just going to be a temporary setback.

VOA: standard.2010.01.28

There's just enormous participation from customers.

客户踊跃参与。

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选

Customers lined up for hours for Apple's newest phone, the iPhone 4.

VOA: standard.2010.06.25

Samoura Dembele heads their group. (Recording) Dembele says women in Bamako's two largest markets talk to their customers about preventing AIDS and train other market women to spread the message outside the capital.

VOA: standard.2009.10.21

"Right now we have a lack of information on this so that first we have a policy to make our customer know - not something like gambling - it's very dangerous for them so that we have to make a seminar for customers first."

VOA: standard.2010.07.21