"I want to put money into bringing in more merchandise to give the customers more choices.

VOA: standard.2009.12.20

So in a sense the fact that there's a more critical screen, there's more of a careful thought process, the fact that customers are pickier with their money today, all of that really is a chance to make people better.

所以实际上，如果环境更为挑剔，人们的构思过程就会更为严谨细致，现在的消费者花每一分钱都精打细算，这其中产生的是让人们生活的更好的商机。

斯坦福公开课 - 微软CEO-Steve.Ballmer谈科技的未来课程节选

And we want to have more interdependency because customers are insisting.

我们想有更多的互相依赖,因为消费者总是坚持自身的立场。

斯坦福公开课 - 微软CEO-Steve.Ballmer谈科技的未来课程节选

He says the company must become more transparent and accountable, and reconnect with customers.

VOA: standard.2010.02.15