He says the company must become more transparent and accountable, and reconnect with customers.

VOA: standard.2010.02.15

"With reform, we will make our financial system more transparent by bringing the kinds of complex backroom deals that helped trigger this crisis into the light of day."

VOA: standard.2010.05.15

"We will try to replace more than 200 district officials who have been implicated or who have not been following correct guidelines to make this election transparent and credible,".

VOA: standard.2009.10.21