"The eyes light up and click. It happens -- 'I didn't know you had this.'" Jenny Johnson is the executive director of marketing for the Online Computer Library Center.

VOA: special.2011.07.11

"But I hope that the love that people have shown will make you know he didn't live in vain,".

VOA: standard.2009.07.07

Sit down if you want to. I didn't know who I might meet or what they might ask.

VOA: standard.other