The spokeswoman says if you get an e-mail you are not sure about, forward it or send a separate message to ContactETS@ets.org.

VOA: special.2010.02.18

Also,people can ask questions through e-mail and live chats and get information on social media sites.

VOA: special.2011.06.17

She is hoping to board a plane next Sunday. "If there are no flights, even until then, I will probably have to send my luggage by mail,and then try and get a train ticket going to Madrid and then maybe try and get back to Korea via New York or via Bangkok or Hong Kong.

VOA: standard.2010.04.19