People use a metal call box with a push-to-talk button to connect to a live operator, as Rose Shuman explains: "You just push a button, a big green button, and that will connect you directly to our operators who are sitting in front of computers, and speak your language.

VOA: special.2009.10.12

"And the hope that Pax has given to you Bill and now all of us becomes the bridge, the bridge to be able to connect."

VOA: standard.2010.05.18

"And volunteer as you go, really help people, and then use your knowledge and ability with technology to connect people, to motivate them to go out and serve their communities."

VOA: standard.2010.07.06