People use a metal call box with a push-to-talk button to connect to a live operator, as Rose Shuman explains: "You just push a button, a big green button, and that will connect you directly to our operators who are sitting in front of computers, and speak your language.

VOA: special.2009.10.12

Organizers of the anniversary events say they want the festivities to connect with ordinary people to show that it was people power, with the help of reform-minded political leaders, that brought down the Wall and changed the course of history.

VOA: standard.2009.11.09