Both Crystal and Jansen point to email as an example of people misunderstanding the Internet's overall effect.

VOA: standard.2010.01.16

The United Arab Emirates announced on Sunday that it will suspend BlackBerry Messenger,or BBM, as well as email and mobile browsing services starting in October.

VOA: standard.2010.08.02

"If you say,just because I'm using abbreviated forms, as I do,and change my punctuation, as I do,when I'm sending email, that it's affecting the rest of my written language, that,I'm afraid,simply doesn't happen,".

VOA: standard.2010.01.16