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He says big coffee sellers like Starbucks help his business by building a base of customers who want something better.
VOA: special.2011.02.11
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So you sort of have a zero-base budgeting model of, "If we were a start-up, what would we do? How would we organize to deliver value to the customers?"
所以得有一个零基础预算模式，如果我们从头开始，我们该做什么,我们如何组织以带给客户价值“
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As a taxi driver, can you talk about some memorable customers you've had?
您作为一名出租车司机，有令您印象深刻的客人吗？
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Customers who went to a doctor would get their next haircut free of charge.
VOA: special.2010.10.27
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Some of you might have seen, we had been setting up a number of ways for us to reach out to our customers.
有人可能已经注意到了，我们开通了很多渠道,来与客户接触。
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Another thing is that the customers do not want to take a cyclo with an old man like him driving.
VOA: standard.2010.06.14
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So in a sense the fact that there's a more critical screen, there's more of a careful thought process, the fact that customers are pickier with their money today, all of that really is a chance to make people better.
所以实际上，如果环境更为挑剔，人们的构思过程就会更为严谨细致，现在的消费者花每一分钱都精打细算，这其中产生的是让人们生活的更好的商机。
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... A 'green power' program regularly invites customers to pay $4 to $10 extra per month to switch to clean energy.
VOA: standard.2010.03.23
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The first phase required them to identify a customer that was not well-served by Merril Lynch, or perhaps a new customer and to profile those customers in terms of their risk and investment profits.
第一个是要求他们找到,未受到美林良好服务的顾客，或者是一个新顾客,并且根据风险和,投资利润对顾客分组。
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Bourbon House displays the numbered area on a chalk board behind the oyster bar for their customers to see.
VOA: standard.2010.05.08
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They pay you money, we had a lot of very famous, very prominent customers, but all of a sudden, we started to compete with every one of them. It's quite risky.
他们付你钱，那时我们有许多有名的，重量级的客户，但突然间，客户变成了对手，这么做风险很大。
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But shop owners say now they only see "essential customers" those who have to buy for the marriage of a son or a daughter.
VOA: standard.2009.09.19
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I think Dell is Dell because we found a better way, and we listened to our customers.
戴尔取得今天的成就是因为找到了更好的办法，我们倾听消费者的声音。
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For decades,Swiss banks have had a no-questions-asked policy when it comes to deposits, and a no-questions-answered policy when it comes to investigations of their customers.
VOA: standard.2009.08.19
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I get to ask a lot to actually buy our CIO customers.
我问过我们的首席信息官。
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"Things happen,mistakes happen. If they're doing a recall, they're open about it with their customers, so I think it's just going to be a temporary setback.
VOA: standard.2010.01.28
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And what happened is, over a 30-year or so period, the industry really shifted to be one where industry standards started to come into play, the customers started to have a bigger role.
经过了30年左右，这个行业发生了变化,出现了产业标准，消费者的角色也越来越重要。
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He estimates rates in his home state could go up by as little as 0.03 percent to as much as 15 percent, depending on how many customers a utility company has to spread the costs across.
VOA: standard.2010.03.23
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So for all of our customers who speak Spanish around the world, we now have a community forum where our customers can comment, our people inside the company can present ideas and new things that we're doing.
所以对于我们全世界,说西班牙语的客户来说，我们有了一个社区论坛,提供了评论的平台，公司内部人员也可以,交流新的想法。
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Madoff admitted he had been defrauding thousands of clients since the early 1990s - operating a classic Ponzi scheme - using the money that new customers invested to pay those who wanted to withdraw funds.
VOA: standard.2009.03.12
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So it's a tough economy and you'd say, "Well geez, I want to do a startup. Is there going to be an investment out there? Well geez, I want to sell to customers and they're going to need to buy equipment to do things, or geez I want to appeal to advertisers, and there's got to be a consumer demand out there."
因此经济愈发不景气，你们会说“天哪，我想要卷土重来,会有人给我投资吗？,我想向人们出售产品,他们会需要买些设备来做事的，哦天哪，我想向广告商招标，总会有消费者需求的“
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"Right now we have a lack of information on this so that first we have a policy to make our customer know - not something like gambling - it's very dangerous for them so that we have to make a seminar for customers first."
VOA: standard.2010.07.21
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