It can be honed but those are some of the skills for a consumer internet company and one that is growing this quickly that is just essential.

是可以通过磨练而得的,但是对于增长如此迅速的,客户导向型互联网公司来说,有一些技能是不可习得的。

斯坦福公开课 - 扎克伯格谈Facebook创业过程课程节选

So for all of our customers who speak Spanish around the world, we now have a community forum where our customers can comment, our people inside the company can present ideas and new things that we're doing.

所以对于我们全世界,说西班牙语的客户来说，我们有了一个社区论坛,提供了评论的平台，公司内部人员也可以,交流新的想法。

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选

They cared terribly about the consequences to their clients in the long term from the securities they sold. That ethos, by the time the year 2006 came along, had pretty well disappeared.

他们对于卖出的证券对,客户的长期影响非常重视,而这种风气到了2006年的时候6,已经遗失殆尽了。

斯坦福公开课 - 经济学课程节选