When you decide to become a front-end consumer-oriented service, you really need to be better than your competition.

当作为前端客户导向型的服务提供商时，就需要做得比竞争者更好。

斯坦福公开课 - 百度CEO李彦宏演讲：全球最大搜索引擎的发展课程节选

So for all of our customers who speak Spanish around the world, we now have a community forum where our customers can comment, our people inside the company can present ideas and new things that we're doing.

所以对于我们全世界,说西班牙语的客户来说，我们有了一个社区论坛,提供了评论的平台，公司内部人员也可以,交流新的想法。

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选

Insurers, just like mutual funds, are providing risk pooling for you.

保险公司和共同基金一样,为客户提供风险汇聚服务

耶鲁公开课 - 金融市场课程节选