Now I spoke last time about the familiar sense of hesitation, that apology with which Milton had opened the elegy.

我要最后一次说明一下弥尔顿写在挽歌开头的，那句道歉，那种熟悉的犹疑感。

耶鲁公开课 - 弥尔顿课程节选

In your apology, you can explain you did not intend to offend the client.

在道歉的时候，你可以解释你并不是有意冒犯客户的。

I didn't 课堂 - SpeakingMax英语口语达人