But real things matter, like if the company decides to build that new plant in Akron.

真正重要的事,比如公司决定在阿克伦城建个新工厂

耶鲁公开课 - 金融市场课程节选

And then you probably saw, when you were in our factory, we have this business process improvement, which is where anyone inside the company can get involved in improving something that they see that could be done better.

你可能已经看见了，在我们的工厂，我不断完善业务流程，所有公司员工,都参与其中,改进他们认为,能变得更好的方面。

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选