Your inertia will sustain you for a while, but eventually you will begin to experience customer defections.
你的惯性将持续你一时，但最终你会开始经验客户倒戈。
The well-executed recovery can restore customer satisfaction, build customer relationships and prevent customer defections.
而执行良好的服务补救能重拾顾客满意，建立顾客关系和防止顾客流失。
The well-executed recovery can restore customer satisfaction, build customer relationships and prevent customer defections.
而执行良好的服务补救能重拾顾客满意，建立顾客关系和防止顾客流失。
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