The Key technologies of CSWA/CRM and the solutions for them are also discussed. Finally, the feasibility of CSWA/ CRM was analyzed.
分析了建立西南航空公司客户关系管理（CRM）系统的关键技术及解决方案，并对实施CRM系统的可行性进行了分析。
The Key technologies of CSWA/CRM and the solutions for them are also discussed. Finally, the feasibility of CSWA/ CRM was analyzed.
分析了建立西南航空公司客户关系管理（CRM）系统的关键技术及解决方案，并对实施CRM系统的可行性进行了分析。
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