最后，通过实证分析说明顾客满意度测评模型构建方法以及验证不确定性情况下的测评方法实际应用的适用性。
Finally, using the case analysis, it illustrates the construction of the customer satisfaction assessing models and the applicability of the assessing method under the uncertainty cases.
本文利用偏最小二乘回归分析方法和四分模型找出影响顾客满意度的关键因素。
This paper use partial least squares regression analysis and quarter of the model to identify the key factors affecting customer satisfaction.
借鉴前人研究成果和通过深度访谈，构建了一个基于技术的自助服务顾客满意度测评模型。
The research provides suggestions the technology-based self-service enterprises on developing measures to improve the customer satisfaction.
最后本文对最终模型进行了合理的解释，指出了中式快餐企业提高顾客满意度应注意的问题。
Finally this paper gives a reasonable explanation for the ultimate model, and points out the problems that Chinese snack enterprises should pay attention to for improving customer satisfaction.
这个顾客满意度的经济计量模型是一个递归模型。
The economy measure model of this customer satisfactory degree is a recursive model.
这个递归模型在理论上要先测量顾客期望、顾客对质量的感知和顾客对价值的感知，最后计算出顾客满意度。
This recursive model is used to measure customer expectation , the perception of customer for quality and value before final calculation makes customer satisfactory degree.
文章通过借鉴美国顾客满意度指数模型的组织绩效测量方法及其在公共部门的应用模式，结合我国公共部门的特点，设计出了适合我国公共部门的公众满意度测评模型与指标体系。
Based on ACSI and its application to public organizations, this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country.
本文基于对SCSB、ACSI、ECSI等顾客满意度指数模型的分析，提出了一个新的顾客满意度指数（CSI）模型。
This paper proposes a new CSI model based on the analysis of SCSB, ACSI and ECSI for further discnssion.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
最后应用结构方程模型，分析了各个变量之间的关系，直观的显示了顾客抱怨处理与顾客满意度各个变量的关系。
In the end, this dissertation analyses the relationship of each variable with structural equation model, which shows the relationship between the complain treatment and satisfactory of clients.
与此同时，通过中介效应分析的方法，本文进一步验证了顾客满意度和顾客价值两者对品牌忠诚的作用，使模型得到完善。
Through the mediating effect analysis, this paper further validates the influence of both customer satisfaction and customer value to brand loyalty, so the model was refined.
最后提出了运用结构方程模型研究顾客满意度需要注意的问题。
Finally, it puts forward several limitations and problems about application of SEM to study customer satisfaction.
最后提出了运用结构方程模型研究顾客满意度需要注意的问题。
Finally, it puts forward several limitations and problems about application of SEM to study customer satisfaction.
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