《美国消费者满意指数——电子商务类》报告通过三个主要的电子商务分类（在线旅行社、在线经纪和电子零售网站）分析顾客满意度。
The American Customer Satisfaction Index E-Commerce report analyzes customer satisfaction with three major, e-commerce groups: online travel, online brokerage and e-retail.
最后，通过实证分析说明顾客满意度测评模型构建方法以及验证不确定性情况下的测评方法实际应用的适用性。
Finally, using the case analysis, it illustrates the construction of the customer satisfaction assessing models and the applicability of the assessing method under the uncertainty cases.
另外，为了更好的实施顾客满意度管理体系，文章分析了部门之间密切合作，高层管理者积极参与的重要性。
In order to construct customer satisfaction more efficiently, cooperation of different department and high level leader' s active participation are very important.
他的员工及分析师都说他一直被顾客满意的热情所指引，即便是在有损他的观点和偏好的时候。
Employees and analysts say he's guided by a zeal for satisfying customers, even if it comes at the expense of his own ideas and preferences.
基于此顾客满意模型分析下得出的承诺管理要点就成为企业差异化的重要手段。
The promise management viewpoint based on the analysis of the customer satisfaction model has thereupon become an important means of enterprise diversity.
结合医疗行业的特殊性，应用卡诺模型对该行业的三种质量因素进行识别与分析，以促进医疗部门采取正确的改进措施，提高顾客满意水平。
Then the theory is used to analyze three medical requirements regarding to particularity of medical market in order that hospitals take measures to improve customer satisfaction index.
回归分析，用于建立感知质量各个维度对感知价值和顾客满意的线性关系与后两者对购后行为的影响。
Linear Regressing analysis, to describe linear relationship among quality sensation, customer satisfaction and value sensation, and effects of latter two factors to post-purchase behavior.
通过问卷调查的方法获取数据，对不同延误情形下各补救措施对顾客满意度和行为意向的影响进行了实证分析。
We make empirical research on the influence of the recovery on customer satisfaction and behavior intentions using the data collected by the investigation questionnaires.
通过进一步分析，文章论述了在汽车供应链中实施顾客满意战略以应对挑战的必要性。
Then we discuss if it is necessary to implement the Customer Satisfaction Strategy in automobile Supply -Chain.
对高校顾客满意的构成和影响因素进行了分析，提出了进一步的研究空间，为正式展开实证研究奠定了理论基础。
Finally, analyses the composition and influencing factors of colleges and universities customer satisfaction, put forward further research space for empirical research as theoretical foundation.
一种是监测，也就是对市场倾向或者顾客满意程度进行长期观察，然后对其产生的变化进行分析。
Trackers, which are ongoing projects that look at trends or customer satisfaction over a long period of time. I then have to analyse the shifts in trends.
企业的顾客满意度分析是关系企业成败的关键因素。
Enterprise's customer satisfaction analysis is a critical factor to the success of the enterprise.
本文通过顾客满意理论分析了顾客满意模糊性的原因，并提出了基本体验模糊性的顾客满意度评价方法。
This thesis analyse the reasons of the fuzzy based on the theory of customer satisfaction, and discuss the evaluating method of customer satisfaction index based on the fuzzy experience.
本文利用偏最小二乘回归分析方法和四分模型找出影响顾客满意度的关键因素。
This paper use partial least squares regression analysis and quarter of the model to identify the key factors affecting customer satisfaction.
本文按照理论—方法—应用的主线组织全文，围绕快递服务顾客满意度，进行了定性与定量分析。
This article is written in accordance with the main line of theory-Methods-Application, provided qualitative and quantitative analysis to the express service customer satisfaction research.
随后，对于低成本民营航空公司与国有航空公司在顾客满意度主要影响因素方面的区别作了细致的分析。
Then the paper analyzes the difference of the key factors of customer satisfaction between the low-cost private airlines and state-owned airlines.
最后，对顾客满意度测评从信度检验、效度检验、常规控制图及灰色关联分析四个方面进行了探讨。
Finally, this essay anal sizes the evaluation result of CSD in four aspects which includes inner-scores reliability test, validity test, routine control chart and gray cognate analysis.
本文首先对顾客满意度、游客满意度、农家乐游客满意度研究及相关理论进行了回顾分析。
This paper firstly reviewed customer satisfaction, tourist satisfaction, Nongjiale tourist satisfaction and the related theory.
本文基于对SCSB、ACSI、ECSI等顾客满意度指数模型的分析，提出了一个新的顾客满意度指数（CSI）模型。
This paper proposes a new CSI model based on the analysis of SCSB, ACSI and ECSI for further discnssion.
本文探讨两者的有益结合，从顾客价值的角度来研究顾客满意，分析顾客满意的关键价值驱动因素。
This paper explores combination of them, studies customer satisfaction in terms of customer value, and analyzes key driving factors of customer satisfaction by analyzing customer value.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
顾客满意度报告仅仅基于顾客满意度调查表，实际的交付业绩没有分析，如超额运费，交付产品的PPM。
The customer report was only based on customer Satisfaction Survey, the delivery performance was not analyzed, such as premium freight and delivered product PPM.
本文通过测绘成果质量与顾客满意度两组数据的统计分析，阐述了测绘成果质量直接影响顾客的满意度。
This paper analyzed the data of quality of the surveying production and the client's contentment statistically.
我需要凭借我的数据库管理能力和电子数据表的分析能力来帮助组织加快现金流，加快库存周转，提高顾客满意度和职工生产力。
I am expected to use my skills in database management and spreadsheet analysis to help the organization increase cash flows, inventory turns, our customers' satisfaction, and employee productivity.
从理论和实践两个方面对韵达快运顾客满意度测评进行了分析和探讨。
Express company customer satisfaction assessment around, from two aspects of theory and practice, express company customer satisfaction assessment were analyzed and discussed.
如何探索出顾客期望是很多公司想知道的问题，并由此分析出真正能对顾客满意度造成影响的因素，是提高服务质量和顾客满意度的有效方式。
Customer expectations are explored how many companies want to know, and thus to frequent analysis of the real impact of factors is to improve the quality of services and effective surveys.
本文通过对顾客满意度基本概念、构成要素及测评体系的分析，从普遍意义上对顾客满意度进行了探讨。
By analyzing the concept of customer satisfaction, its components and evaluation system, this article discusses customer satisfaction in a general sense.
首先对当前顾客满意理论和物流企业顾客满意度方面的研究进行了系统的梳理和分析。
At first, this paper has analyzed customer satisfaction theory and the logistics enterprise customer satisfaction index research and systematic combs.
与此同时，通过中介效应分析的方法，本文进一步验证了顾客满意度和顾客价值两者对品牌忠诚的作用，使模型得到完善。
Through the mediating effect analysis, this paper further validates the influence of both customer satisfaction and customer value to brand loyalty, so the model was refined.
本文通过商品相关因素分析、营业服务分析和环境因素分析等三个心理角度对如何提高顾客满意度进行了比较综合的探讨。
In this paper, commodity-related factors, business services and environmental factors of the three psychological points of view on how to improve customer satisfaction study conducted more integrated.
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