We cannot proceed without settling first the term of payment.
不首先解决付款条件，我方无法继续进行。
No luggage: probably the guest left without settling the bill (skipper) or the Front Desk Agent forgot to check out the room in the system.
没有行李：客人可能没有结帐就离开(跑单)或者前台忘记将其离店房态输入系统。
No luggage: probably the guest left without settling the bill (skipper) or the Front Desk Agent forgot to check out the room in the system.
没有行李：客人可能没有结帐就离开(跑单)或者前台忘记将其离店房态输入系统。
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