They escalated my call immediately. They gave me a specialist who ran me through tests and asked questions no TimeWarner Cable agent has ever asked me.
他们马上对我提出的情况高度重视，并专门安排了一名工作人员陪同我全面测试，还问了我一些之前维修工从未问到的问题。
They escalated my call immediately. They gave me a specialist who ran me through tests and asked questions no TimeWarner Cable agent has ever asked me.
他们马上对我提出的情况高度重视，并专门安排了一名工作人员陪同我全面测试，还问了我一些之前维修工从未问到的问题。
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