Using the "commitment -trust" theory for reference, the authors analyze the route to satisfaction and loyalty and make an empirical test of the relationship between the variables.
为此，笔者借鉴“承诺-信任”理论，对满意与忠诚的路径进行了剖析，并实证检验了变量之间的路径关系。
Using the "commitment -trust" theory for reference, the authors analyze the route to satisfaction and loyalty and make an empirical test of the relationship between the variables.
为此，笔者借鉴“承诺-信任”理论，对满意与忠诚的路径进行了剖析，并实证检验了变量之间的路径关系。
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