However, the way and degree that individual dimension of service quality affects service loyalty dimensions is not the same.
服务质量各维度对服务忠诚各维度的影响机理与程度各不相同。
While there has been a lot of research on service loyalty in the field of services marketing, but it rarely relates to logistics services.
虽然在服务营销领域已经有很多关于服务忠诚的研究成果，但是涉及到物流服务的还是寥寥无几。
Yet, these same firms are also trying to drive new or additional business by increasing customer loyalty and satisfaction through better personalization and service delivery.
然而，这些同样的公司也在企图通过提高客户的忠诚度和满意度来得到新的或额外的业务，如提交更好的个性化服务。
Companies that handle returns effectively-by working with customers to resolve service issues-can actually improve a customer's loyalty to their firm.
企业通过与客户一起解决服务问题来有效处理退货，实际上会提高客户对他们企业的忠诚度。
Stores hoping to increase loyalty are starting to promote giveaways and improve service, but often in vain.
商家已开始通过发送赠品和提升服务来提高顾客忠诚度，不过往往徒劳无功。
Guest reviews not only offer hotels a chance for service recovery, they also can uncover opportunities for improvement, driving satisfaction and loyalty, and even reduce operating costs.
酒店评论不但给酒店提供了改进服务的机会，还可以从中发现改进服务、增加客人的满意度和忠诚度的机会，甚至能因此减少运营成本。
Firms of all sizes continue revamping their product and service offerings, honing their customer service skills, and revising their loyalty programs.
所有大大小小的公司持续修改他们的产品和提供的服务，磨砺他们的顾客服务技巧并再修正他们的忠诚度计划。
This matters because the software-as-a-service (SaaS) model depends on loyalty, on the idea that customers won't flinch when they see your monthly charge.
这很重要，因为软件即服务模型依赖于忠诚度，基于顾客看到你每月收费不会退缩的主意。
One example starting scenario is to use Web 2.0 to build a community for your business or products, and drive value, such as improved customer service and brand loyalty.
一个示例启动场景是，使用Web 2.0为业务或产品构建一个社区，并以此驱动价值，如提高客户服务和品牌忠诚度。
Companies that score high on the customer service scoreboard, such as Southwest Airlines, Zappos, Marriott and Amazon.com, earn customer loyalty that translates into long-term profits and stock gains.
西南航空公司、Zappos、万豪酒店、亚马逊等公司在客户服务方面获得良好的口碑，客户对产品忠诚认可，进而能获取长久的利润，也赢得了市场的份额。
Firms of all sizes continue revamping their product and service offerings, honing their customer service skills, and revising their loyalty programs.
大大小小的公司都在持续更新产品和服务，提升售后服务质量，修订客户忠诚度方案。
ALTHOUGH they are often called "loyalty" CARDS, the rewards CARDS that many retailers and service companies issue to shoppers are not about winning their undying allegiance.
尽管经常被称作“忠诚卡”，但是零售商和服务商对消费者发行的积分卡不是用来赢得消费者永恒忠诚的。
One set of workers answers customer service e-mail messages for an Indian loyalty card company. Another processes claims for an insurance company.
一组工人要为一家印度购物卡公司回答客服电邮，另外一组则要处理一家保险公司的申告。
The study also reveals that marketers are mostly inducing loyalty with discounts or free products and premiums rather than quicker, better service or improved customer handling.
报告同时显示，营销人员常把忠诚度与折扣或免费产品和升级服务联系在一起，而不是提供更快、更好的服务或提高他们的客户处理技巧。
When done well, self-service can even increase customer loyalty.
当做的好的时候，自助服务甚至能增加客户忠诚度。
Improved Web customer service and support contribute to increased loyalty of existing customers.
提高网站的客户服务和支持有助于提高忠诚度的顾客。
The position is accountable for providing personalized styling and consultation service for customers, with an objective to foster customer loyalty and spending growth.
该职位负责为顾客提供个人形象设计和咨询服务，培养顾客忠诚度，推动消费增长。
Thus Nordstrom can build upon providing superb Quality, Selection and service-three of the top reasons that sustain shopper loyalty.
因此，Nordstrom借由提供一流的商品质量、选择性与服务来经营——这三者维持着购物者的忠诚度。
The service, perceived as a direct rival to Google's Gmail, marks a new front in the ongoing and increasingly bitter battle between Facebook and Google to gain the loyalty of users.
脸谱网的这项新服务矛头直接对准了他的竞争对手---以高储存容量为名的谷歌Gmail邮件服务，意在争夺用户数量上展开一场“血腥的战争”。
Drive customer loyalty through excellent customer service throughout the sales process.
通过在销售过程中为客户提供优质服务，从而提升客户忠诚度。
How important is customer service to loyalty?
客户服务对于客户的忠诚度有多重要？
In the end, this thesis offer a typical case analysis of Loyalty Marketing in IR after sales service.
文章最后给出了一个IR公司通过售后服务重新赢得客户忠诚的经典案例。
The principle of our service is loyalty to our customer.
我们的团队恪守忠诚高于一切的调查原则服务客户。
Modern Service Marketing Management theory is taking the customer satisfaction and customer loyalty as a core.
现代服务营销理论是以客户满意和客户忠诚为核心的。
In the past several years, the researches of customer relationship management are focused on how to promote customer loyalty and service quality.
在过去几年中，顾客关系管理的研究聚焦于如何提升顾客的忠诚度和服务品质。
The characteristics of service decide the importance of service recovery for the customer perceived service quality, customer satisfaction and loyalty.
服务的特性决定了服务补救对于提高顾客感知服务质量、顾客满意和忠诚的重要意义。
How to win customer loyalty and the relationship between customer satisfaction and customer loyalty have been one of the new research tasks in service firms internationalization process.
如何赢得顾客忠诚以及顾客满意与顾客忠诚的关系问题已经成了服务企业国际化过程中新的研究课题。
How to win customer loyalty and the relationship between customer satisfaction and customer loyalty have been one of the new research tasks in service firms internationalization process.
如何赢得顾客忠诚以及顾客满意与顾客忠诚的关系问题已经成了服务企业国际化过程中新的研究课题。
应用推荐