Kaplan, R.S. and Norton, D.P., "The Balanced scorecard-measures that Drive Performance", Harvard Business Review, january-february 1992.
罗伯特·卡普兰和大卫·诺顿，《平衡计分卡——驱动业绩的评价体系》，《哈佛商业评论》，1992年1 - 2月刊。
"The Balanced Scorecard: Measures that Drive Performance", Harvard Business Review, january-february 1992.
《平衡记分卡：增进业绩的计量方法》，哈佛商业评论1992.1 - 2。
"The Balanced Scorecard: Measures that Drive Performance", Harvard Business Review, january-february 1992.
《平衡记分卡：增进业绩的计量方法》，哈佛商业评论1992.1 - 2。
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