If the caller has to listen to a recording before speaking to the reservation agent, this should not last more than 20 seconds.
如果来电者在与预定部通话前须听等候音乐,不应该持续超过20秒。
I called the toll-free reservation number for a major hotel chain. The reservation agent was very helpful, after I got through the long phone tree.
我拨通了一家有名的酒店连锁的免费预订电话。经过长长的一系列电话指示,我终于接通了预订的电话,他给了我很大的帮助。
Agent: Certainly. Do you have a reservation?
经办人:当然可以。你预订了吗?
Yes, of course. I think our travel agent would have made the reservation for us.
是的,当然,我认为你们的旅行社会为我们预订的。
Please consult your travel agent or the relevant airline at the time of reservation to determine mileage accrual eligibility.
请在预订机票时,向旅游代理及有关航空公司查询可累积之飞行里数事宜。
Prologue:As a Reservations Sales Agent making reservation is our main working.
开场白:作为一名预订部销售文员处理预订是我们每天主要的工作。
Agent: : Certainly. Do you have a reservation?
经办人:当然可以。你预订了吗? ?
Objectives: at the end of this session reservation sales agent will be knowing the procedure of working area maintaining.
目的:在课程结束的时候预订部销售文员应懂得工作区域维护的程序。
We or our Authorized Agent will record your flight reservation. Upon request we will provide you with written confirmation of your reservation.
我们或者我们的授权代理人将记录您的航班定座情况。如您有要求,我们将给您出具书面的定座记录。
The travel agent planed our itinerary and arranged our transportation and hotel reservation.
旅行社替我们做了行程的规划并且安排交通以及旅馆的订房。
On the other hand, the low type agent's low endeavor cost and high reservation utility make him attain more information rents than those required by high type agent.
另一方面,低类型代理人的努力成本低和保留效用高,总得到比高类型更多的租金。
Objectives: At the end of this session reservation sales agent will know the procedure of processing busy line.
目的:在课程结束的时候预订部销售文员应懂得处理占线电话的程序。
Objectives: at the end of this session reservation sales agent will know how to manage guest profile properly.
目的:在课程结束的时候预订部销售文员应懂得如何管理客人档案。
Why: to allow the reservation sales agent to quickly personalise the conversation, by addressing the customer by his or her name. Assists in establishing a rapport with the customer.
原因:称呼顾客的姓名可使预定员快速地进行个性化的交谈,有助于与顾客建立和谐的关系。
Our travel agent provided each member of the tour with a printout of flight details and hotel reservation.
我们的旅行代理人向我们旅游团的每个人都提供了一份飞行细节和饭店的打印资料。
C. Upon receiving the letters of confirmation, please remit airfares to the designated accounts of the Agents. You may directly contact the ASEAN Agent to follow up your reservation.
客商收到机票预订函后,将机票款交至代理旅行社或代理商协会,并可直接向其咨询机票预订情况。
Each trainee practices first as guest, then as Reservation Sales Agent.
每一个学员先作客人,后作预订部销售文员。
Each trainee practices first as guest, then as Reservation Sales Agent.
每一个学员先作客人,后作预订部销售文员。
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