The level of service quality is largely a customer perceived quality, depending on the customer's service expectations and service perceptions.

所以企业要想具备区别于竞争对手的优势就必须提高顾客的感知服务质量。

youdao

The level of service quality is largely a customer perceived quality, depending on the customer's service expectations and service perceptions.

所以企业要想具备区别于竞争对手的优势就必须提高顾客的感知服务质量。

youdao