Any place related to customers conveys information, so pay attention to your words and language.
任何与客户能够接触到的地方都在传达信息，必须要注意使用的文字和语言。
In your reading, pay attention to the placement of modifying words, phrases, and clauses. In your own writing, check to see that you use modifiers appropriately.
意思为：“阅读时，注意修饰词、短语及从句的位置。写作时，确保正确使用修饰语。”
These two words also mean almost the same thing. They both mean your ears perceive a sound near you. But listen means that you pay attention to the sound .
这两个字也是几乎表示一样的意思，它们都表示以你的耳朵去察觉附近的声音，但是聆听表示你专注地听那个声音。
Mary: But you should pay special attention to your words and attitudes.
玛丽：但是要注意措辞和态度。
Mary: But you should pay special attention to your words and attitudes.
玛丽：但是要注意措辞和态度。
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