Firstly, the paper introduces 3c method and the pyramid tool in customer Relationship Management, points out that the logistics enterprise also needs the work of customer segmentation.
本论文首先介绍了客户关系管理的3C方法以及方法中的客户金字塔工具，指出物流企业也需要客户细分的工作。
Firstly, the paper introduces 3c method and the pyramid tool in customer Relationship Management, points out that the logistics enterprise also needs the work of customer segmentation.
本论文首先介绍了客户关系管理的3C方法以及方法中的客户金字塔工具，指出物流企业也需要客户细分的工作。
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