The influential factors of emotional exhaustion were neuroticism, working pleasure and working load (P<0.01).

耗竭的显著影响因素为神经质、工作乐趣、工作负荷（P<0.01）；

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The influential factors of emotional exhaustion were neuroticism, working pleasure and working load (P<0.01).

耗竭的显著影响因素为神经质、工作乐趣、工作负荷（P<0.01）；

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